Privacy Policy

1Information We Collect#

Personal Information You Provide:

• Account Information: Email address, name (via Google Sign-In)
• Contact Information: When you contact us through our website forms
• Subscription Data: Purchase tokens and subscription status (managed by Google Play/App Store)

Usage Information We Automatically Collect:

• Learning Progress: Words practiced, success rates, learning streaks
• App Usage: Features used, session duration, preferences settings
• Device Information: Device type, operating system, app version
• Technical Data: IP address, crash reports, performance metrics

2How We Use Your Information#

• Provide Services: Deliver app functionality, sync progress across devices
• Personalization: Adapt learning algorithms to your progress and preferences
• Account Management: Authenticate users, manage subscriptions
• Improvement: Analyze usage patterns to enhance our products
• Support: Respond to your questions and provide customer service
• Fair Usage: Monitor usage to prevent abuse and ensure service quality

3Information Sharing and Disclosure#

Third-Party Services We Use:

• Google Firebase: Authentication, database, analytics (Google Privacy Policy applies)
• Google Play Services: Subscription management and billing
• Wiktionary API: Word definitions and pronunciations (no personal data shared)

We Do Not:

• Sell your personal information to third parties
• Share your learning data for advertising purposes
• Use your data for purposes other than providing and improving our services

4Data Security#

• Encryption: All data transmitted between your device and our servers is encrypted
• Firebase Security: We use Google Firebase’s enterprise-grade security infrastructure
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Updates: We maintain current security practices and monitor for threats

5Data Retention#

• Account Data: Retained while your account is active
• Learning Progress: Stored to maintain your progress and improve algorithms
• Usage Analytics: Aggregated data may be retained indefinitely for product improvement
• Deletion: You can delete your account and all associated data through app settings

6Your Rights#

You Have the Right To:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Delete your account and all associated data
• Portability: Export your learning data
• Withdraw Consent: Stop using our services at any time

To exercise these rights: Contact us at privacy@codrlabs.com or use the data management options in app settings.

7Children’s Privacy#

Our products are designed for users 13 and older. We do not knowingly collect personal information from children under 13. Users under 18 should have parental consent before using our products.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8International Data Transfers#

Your information may be transferred to and processed in countries other than your own, including Canada and the United States, where our servers and service providers are located. We ensure appropriate safeguards are in place for such transfers.

9Cookies and Tracking#

Our website uses essential cookies for functionality. We may use analytics cookies to understand how our website is used. You can control cookie preferences through your browser settings.

Our mobile apps do not use traditional cookies but may store preferences and session data locally on your device.

10Changes to This Privacy Policy#

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending notifications through our apps
• Providing at least 30 days’ notice for significant changes

11Regional Privacy Rights#

For European Union (EU) Users:

Under GDPR, you have additional rights including the right to object to processing and file complaints with supervisory authorities.

For California Residents:

Under CCPA, you have the right to know what personal information we collect and how it’s used, and the right to request deletion of your personal information.

12Contact Us#

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: legal@codrlabs.com
• Website: https://codrlabs/products
• Mail: Codrlabs Solutions, 206 10520 69 Ave NW, AB, Canada

For data protection inquiries specifically, please use legal@codrlabs.com for the fastest response.